GreenCity Solutions have integrated a number of features into the telephone systems we provide, developed in conjunction with schools, all aimed at helping protect potentially vulnerable pupils. We believe these are standard Education features, included at no extra charge with a voice solution from GreenCity Solutions.
Anonymity Line – Allows you to advertise an external or internal direct number. Pupils dialing the Anonymity Line number to speak with a member of staff will have their Calling Line ID – e.g. their Mobile Phone number – converted to a encrypted number, so protecting their identity.
Bully Line – A Pupil can again dial an advertised number and this time leave a voicemail message. Upon leaving the message the Pupils voice will be disguised/distorted to hide and protect their identity. Bully Line can be used in conjunction with Anonymity Line.
Call Record – The embedded call recording solution is both powerful and simple-to-use. Staff and Callers are protected should important facts – for example a pupil’s medical information – be given during a telephone call, because staff have the ability to review/replay conversations. Access to recordings can be restricted to specific members of staff with the appropriate login information, and a full audit log of recordings that have been accessed is included as a standard facility.
GreenCity Solutions deliver proven, reliable, scalable and highly featured telephone systems developed to work in the education environment.
If you would like to understand more about our services please call on 01733 667755 or contact us
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