IT Support

Efficient and scalable IT Support for businesses

All businesses need a reliable and efficient IT Solution be it 1 PC in a warehouse or a 100 PCs across multiple offices.

At GreenCity Solutions we provide a range of IT & Cloud services and solutions to be able to support businesses of any size and help them make the best decisions possible in regards to how to develop the IT strategy of their business.

PCs and servers are complex and finicky. Problems are part of IT life. However, our expertise, combined with deep monitoring, security protection, and fast remote problems solving will have you saying goodbye to most glitches. Up-to-date computers, device monitoring and lightning fast remediation lead to near constant uptime.

Remote Support

Servers: Included

Workstations: Included

When you have an IT issue or query contact us via Phone or Email to raise a support ticket. One of our skilled technicians will then connect remotely to your device to work on your issue and resolve your ticket.

Endpoint Protection

Servers: Included

Workstations: Included

Our Endpoint Protection Agent is installed on your PC(s) or Server(s) providing multiple layers of protection for you and your business. Securely Cloud managed means protection is setup automatically as soon as the Agent is installed on your device and that no input from the end user is required to resolve threats.

Patch Management

Servers: Included

Workstations: Included

Most hackers compromise systems that are not up to date. Software is constantly patched, or fixed by their vendors. If these patches are not installed quickly and properly, the systems running them are sitting ducks for viruses, malware, ransomware and breaches. We patch all your devices promptly, completely, and without you needing to lift a finger.

Proactive Remediation

Servers: Included

Workstations: Included

Chances are no one is watching all of your computers looking for signs of trouble. Our technicians keep a careful and constant eye, monitoring each device for performance issues, hard drives near capacity, abnormal behavior, and signs of viruses or cyber-criminals.

To find out more about our IT solutions call us on 01733830555 or use our contact form below. We will be happy to help and answer any questions you may have.

Frequently Asked Questions.

I already have an IT Pro on Staff, can I still take services from yourself?

Absolutely! We are happy to provide IT services to your business and support your existing onsite IT Staff to provide additional resource, knowledge and skills as required.

Do I need to move all my services to the Cloud?

No, many Cloud services are extremely modular and can be slotted into your existing setup with ease allowing you to pick and choose the Cloud services that you want.

Testimonials.

Fantastic support from start through to the end of this project. The continuous discussion with them enables us as a business to assess when it is the right time to upgrade our systems.

Dani Shaw General Manager at MDS

The support and advice provided during the changeover to a fully hosted cloud solution ensured a smooth transition; leaving a reliable IT system that our team members can access wherever they are.

Brigadier David Greenwood Registrar at Farriers Registration Council