Telephone Systems

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GreenCity Solutions provide a range of telephone systems, customisable, to suit any sector.

Although businesses are using email more and more to communicate, telephony is still the backbone of many business’s communication.

At GreenCity Solutions we work closely with our suppliers to be able to provide, install and maintain new highly efficient telephone systems that will not only save your business or organisation money, but also give you a far more flexible and advantageous system at a cost neutral monthly investment so you pay no more than you pay now.

These solutions are all fully supported by our in-house support team who are fully certified so we can ensure you have complete peace of mind that your telephone system will do all that is asked of it.

We currently support two main brands of telephone solutions which you can find out more about below.

SpliceCom

SpliceCom have been providing affordable, customer focused voice solutions since they were founded in 2003. On-premise or Cloud, CAPEX or OPEX, SpliceCom offer great flexibility and a fully featured IP PBX for any situation.

SpliceCom’s SelectVoice is their latest voice platform designed to provide a complete communications service that meets all your business communication needs:

  • Scalable voice platform that supports from two to thousands of extensions.
  • Can fit within your existing IT strategy: On-Premise, Cloud or a Hybrid of the two.
  • End-user focused Admin Portal to make everyday management accessible.
  • Vision Call Reporting: Provides versatile reporting and wallboards.
  • Vision Call Recording: Embedded recording solution.
  • Vision Call Centre: Advanced Agent-based call routing.
  • Teams-Call Trunk: Make PSTN calls from Microsoft Teams via PBX.
  • Support for a wide range of IP Phones and Handsets.
  • Enhanced support for Yealink’s superb range of IP Phones.
  • Support for legacy analogue phones and ISDN Trunks.
  • Navigate UC: Unified Comms with CRM Integration.
  • Clear upgrade path for existing SpliceCom Maximiser systems.

Unify

unify-enterprise-communications

Formerly Siemens Enterprise Communications, Unify has a long history in delivering communication solutions for the SME market.

OpenScape Business offers small and medium-sized enterprises everything they need for their individual and diverse communication requirements, unified in a single flexible, scalable and secure solution with various deployment (on-premise, hosted, cloud based or combined) and purchase models (CAPEX and OPEX).

All-in-one solution for small and medium-sized enterprises:

  • Integrated UC voice, presence, conferencing, contact center, messaging and mobility.
  • UC Suite: Comprehensive UC Solution.
  • Supports growing environments up to 2000 users across multiple sites.
  • OpenScape Business S supports up to 1500 IP users.
  • CAPEX or OPEX License Models available.
  • Extensive DECT Solutions.
  • Clear upgrade path for existing HiPath systems.
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Some of the features you can expect from a telephone systems provided by GreenCity Solutions are:

Versatile Incoming Caller Routing options

Out of hours messaging and/or announcement messages

Stylish IP handset range delivering key information when it is required via the user interface

Flexible Mobility Solutions - allow key staff to receive calls when out of the office

Smart Phone/Tablet integration

PC Softphone

Call Management - manage costs, resources and Customer Service

Call Recording

One System deployment irrespective of single or multiple sites

To find out more about our telephone systems or for a demonstration contact us now. We will be happy to help and answer any questions you have.

Frequently Asked Questions.

How will a telephone system from GreenCity Solutions save my business money?

A telephone system provided by GreenCity Solutions uses voice over IP technology which can dramatically reduce call costs or is even FREE for many numbers. In many cases our customers have found that a new telephone system with VOIP has cost no more than their existing plan.

How will I know if a telephone system provided by GreenCity Solutions will fit my business?

You can take advantage of a demonstration of the systems we provide and our Account Managers will talk you through exactly how a system can be customised to meet the needs of your business.

Testimonials.

If you are looking for a complete voice solution fully supported by a knowledgeable local supplier then SpliceCom and GreenCity Solutions form the perfect partnership

Howard Vacca

GreenCity Solutions showed us how their systems can make a big difference to our charity and the people we support, helping us to do things that we didn’t realise were possible. We couldn’t be happier with the service we’ve received and look forward to building on this partnership in the years to come

Richard Ellis