Background
The Bull Hotel is Peterborough’s only four star city centre hotel. Comprising of 118 bedrooms and fourteen function rooms, it caters for a mix of both UK and overseas visitors. Despite multiple broadband connections – demand for bandwidth was fast outstripping supply. Business guests now expect to quickly access emails and easily upload and download documents. Many overseas guests like to use Skype and stream TV programmes in their own
language. The Bull Hotel’s own office staff also need to quickly access reservation systems, supplier details and billing information.
Maintenance manager, Howard Vacca, stated that guests now expect the hotel internet system to reflect the service they have at home. However,
when the hotel was at capacity, it only took a small number of guests to start streaming TV online and their bandwidth was taken to the maximum.
With video conferencing becoming ever more popular for business events, Mr Vacca wanted to ensure their function rooms were fully equipped to deliver the needs of businesses booking their facilities.